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Terms & Conditions Policy for Steel City Life Coaching & Hypnotherapy.
Effective Date: 3/12/21
Welcome to Steel City Life Coaching & Hypnotherapy! We are delighted to have you as our valued client. Before you proceed with our Life Coaching and Hypnotherapy services, we request that you carefully read and understand the following Terms & Conditions. By using our services, you agree to comply with these terms. If you have any questions or concerns, please feel free to contact us at steelcitylifecoaching@yahoo.com or Call us at 412-595-6781.
1. Services:
Steel City Life Coaching & Hypnotherapy provides life coaching and hypnotherapy services to individuals seeking personal development, self-improvement, and well-being. Our services aim to support and empower you on your journey to achieving your goals and making positive changes in your life.
2. Client Responsibilities:
(a) Honesty and Cooperation: As a client, you agree to be honest and forthcoming with relevant information during sessions. Cooperation and active participation are essential for the effectiveness of the coaching and hypnotherapy process.
(b) Confidentiality: We prioritize your privacy and ensure that all information shared during sessions remains confidential. However, there may be circumstances where disclosure is required by law or to prevent harm to yourself or others.
(c) Commitment: You understand that results may vary based on your level of commitment and willingness to implement the strategies discussed during sessions.
3. Payment and Cancellation:
(a) Fees: The fees for our services will be communicated to you prior to the commencement of the sessions. Payment can be made through the available payment options specified by Steel City Life Coaching & Hypnotherapy.
(b) Cancellation: If you need to reschedule or cancel a session, please provide at least 24 hours' notice. Failure to do so may result in a charge for the missed session.
4. Results and Disclaimer:
(a) Individual Outcomes: Steel City Life Coaching & Hypnotherapy makes no guarantees regarding specific outcomes or results from our services. Your progress and success depend on various factors, including your commitment and effort.
(b) Not Medical or Psychological Advice: Our services are not a substitute for medical or psychological advice or treatment. If you have any medical or psychological conditions, we recommend seeking professional assistance from qualified healthcare professionals.
5. Intellectual Property:
(a) All materials, including but not limited to documents, worksheets, recordings, and other resources provided during sessions, are the intellectual property of Steel City Life Coaching & Hypnotherapy and may not be copied, distributed, or shared without our explicit consent.
(b) Personal Use Only: Any materials provided to you during sessions are for your personal use and growth. You agree not to use them for commercial purposes or share them with others.
6. Limitation of Liability:
Steel City Life Coaching & Hypnotherapy and its coaches or therapists shall not be held liable for any direct, indirect, incidental, consequential, or special damages arising from the use or inability to use our services, even if we have been advised of the possibility of such damages.
7. Governing Law and Jurisdiction:
These Terms & Conditions shall be governed by and construed in accordance with the laws of [Your Country/State/Region]. Any disputes arising out of these terms shall be subject to the exclusive jurisdiction of the courts located in [Your City/Region].
8. Modifications:
Steel City Life Coaching & Hypnotherapy reserves the right to modify or update these Terms & Conditions at any time. Changes will be effective immediately upon posting on our website or providing notice to clients.
By proceeding with our services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using our services.
Thank you for choosing Steel City Life Coaching & Hypnotherapy!
Returns & Refund Policy for Steel City Life Coaching & Hypnotherapy.
At Steel City Life Coaching & Hypnotherapy, we strive to provide exceptional coaching services to help you achieve personal growth and fulfillment. We understand that circumstances may arise where a return or refund is necessary. This Returns & Refund Policy outlines the guidelines and procedures for such situations. Please read this policy carefully before engaging in our coaching services.
1. Coaching Sessions:
1.1. Cancellation and Rescheduling: If you need to cancel or reschedule a coaching session, we kindly request that you provide us with at least 24 hours' notice. Failure to provide adequate notice may result in the session being forfeited without a refund.
1.2. Missed Sessions: If you miss a scheduled coaching session without prior notice or fail to attend the session, it will be considered a missed session, and no refund or rescheduling will be provided.
1.3. Unsatisfactory Sessions: We strive to ensure your satisfaction with our coaching services. However, if you feel dissatisfied with a coaching session, please contact us within 24 hours of the session to discuss your concerns. We will make every effort to address your concerns and find a satisfactory resolution. Refunds for unsatisfactory sessions will be considered on a case-by-case basis.
2. Coaching Packages:
2.1. Refunds for Unused Sessions: If you have purchased a coaching package and have not utilized any of the included sessions, you may request a refund within 30 days of the purchase date. A refund will be provided for the remaining unused sessions, minus a $50.00 processing fee.
2.2. Refunds for Partially Used Sessions: If you have purchased a coaching package and have utilized some, but not all, of the included sessions, a refund will be provided for the unused sessions, minus any applicable processing fees. The refund amount will be calculated based on the individual session price and the number of remaining sessions.
3. Digital Products and Resources:
3.1. Refunds for Digital Products: Refunds for digital products, such as e-books, online courses, or downloadable resources, will be considered on a case-by-case basis. If you encounter any issues with a digital product, please contact us with a detailed explanation of the problem, and we will assess the situation to determine the appropriate resolution.
4. Process for Refund Requests:
4.1. To request a refund, you must contact Steel City Life Coaching & Hypnotherapy within the specified timeframe as outlined in this policy. Please provide your full name, contact information, purchase details, and a reason for your refund request.
4.2. We will review your refund request promptly and respond within a reasonable timeframe. If additional information is required to process your request, we will notify you accordingly.
4.3. Refunds will be issued using the original payment method whenever possible. However, under certain circumstances, alternative arrangements may be made at the discretion of Steel City Life Coaching.
Modifications to the Returns & Refund Policy:
Steel City Life Coaching & Hypnotherapy reserves the right to modify or update this Returns & Refund Policy at any time without prior notice. Any changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this policy periodically to stay informed about any updates.
If you have any questions or concerns regarding our Returns & Refund Policy, please contact us at your earliest convenience. We are here to assist you and ensure your satisfaction with our coaching services.
Copyright © 2023 Steel City Life Coaching & Hypnotherapy - All Rights Reserved.
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